Frequently Asked Questions
Everything you need to know about shopping with Estailo
What are your shipping times and costs?
We offer standard shipping which typically takes 3-5 business days. Shipping is free on all orders over $50; otherwise, a flat rate of $4.99 applies.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to our tracking portal to monitor your delivery in real-time.
What is your return policy?
Estailo offers a 30-day return window for all unused items in their original packaging. Simply visit our Returns Center to start your request.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your products covered by a warranty?
Yes, all Estailo products come with a one-year limited warranty against manufacturing defects to ensure the highest quality for our customers.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You can change or cancel your order within 60 minutes of placement by contacting our support team.